Singapore 2003
Singapore
Date: Mar 07, 2003
Delegates from all the 10 ASSA member institutions of 7 ASEAN countries attended the Pre-ASSA Board Meeting Seminar and the 11th ASSA Board Meeting hosted by the Central Provident Fund Board, Singapore. Representatives from Laos and ISSA were also present as observers at the 2 events.
HIGHLIGHT
FOUR SPEAKERS SHARED ON THE FOLLOWING TOPICS:
- Delivery of Social Security Services in the New Era (FaCS)
- E-Service Experience (CPF Board)
- Service Excellence (Service Quality Center)
- The Balanced Scorecard Approach (NUS Business School)
